Your APU Network Account gives you access to APU services including your APU Email, home.apu.edu, canvas, and more. It consists of an APU NetID, password, and Cougar Lock (multi-factor authenticator) used to verify your identity. Your APU email address follows the format: [NetID]@apu.edu

Once your account is created, you will automatically receive an email invitation to your personal email on file. Account creation timing varies depending on your role — see the relevant section below.

 

Applicants

Applicant accounts are managed by the Admissions Office. For help with your applicant account password or questions about your application, please contact Admissions directly at [email protected].

 

New Students

Your acceptance email will include a 9-digit ID number. You will receive a separate Account Invite email. If you do not receive a setup email, contact us at [email protected] and include your 9-digit ID number.

• Please allow a few business days after acceptance for your account to be created.
• If you have not yet been matriculated on our end, we may direct you to contact Admissions to complete that process first.

 

Alumni

If you graduated in 2010 or earlier and need access to your unofficial transcripts or other online services, you can request an alumni account using the Alumni Account Request Form.

If you already have an alumni account but cannot access it, give us a call at (626) 815-5050 and we will help you regain access.

 

New Employees

HR will provide you with your ID number after you are hired. Please note that your APU account will not be created until all required HR paperwork has been submitted and processed.

• If you have received your ID number or NetID but still cannot access your account, email us at [email protected].

 

For general account questions, contact us at [email protected] or call (626) 815-5050.

All APU Students, Faculty, and Staff are eligible for an APU Network Account in accordance with the University's acceptable use policy. Your APU Network Account, which consists of an APU NetID & Password to verify your identity, gives you access to APU services. The APU NetID is also currently the basis for the user’s Email Address. The standard convention is “[APU NetID]@apu.edu”.

 

Once your account is created, you will automatically receive an email invitation to home.apu.edu soon after being accepted as a student or becoming employed by Azusa Pacific University.