What is Dialpad? 

Dialpad is a cloud-based, AI-driven business communication tool. The Dialpad VOICE license allows you to make and receive calls, messages, videos, and meetings from anywhere. A completed telephone/Dialpad request form is required for the following:

• Obtain a new Dialpad account for an employee to make/receive calls and text messages. 
• Give an APU employee access to a department line.

*Eligibility: To qualify for a Dialpad license, it is required that you hold a full-time position as an APU employee.

After submitting the Dialpad Request Form and being approved, check your email inbox for the Dialpad invitation: “You’ve been invited to Dialpad”

Condensed Instructions

1. Open the Dialpad email invitation and click Get Started.
2. At the “Log In” screen, select "Log in with another provider"
3. Type in "apu.edu" in the "Domain" box and click "Submit".
4. At the “Welcome” screen, note your new work phone number and click Continue.
5. At the “For your safety” screen, click Continue.
6. Your Dialpad account has been created. Click the DialPad icon to start making and receiving phone calls.
   

Screenshot Instructions

1. Open the Dialpad email invitation and click Get Started.
   
2. At the “Log In” screen, select your "Log in with another provider"
   
3. Type in "apu.edu" in the "Domain" box and click "Submit"
   
4. At the “Welcome” screen, note your new work phone number and click Continue.
   
5. At the “For your safety” screen, click Continue.
   
6. Your Dialpad account has been created. Click the DialPad icon to start making and receiving phone calls.