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  3. Phones, Voicemail & Mobile Devices

Phones, Voicemail & Mobile Devices

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  • How to Forward APU Cisco Desk Phone to DialPad
  • Initial Setup of Your Mailbox
  • Voicemail to Email Frequently Asked Questions
  • Accessing the Voicemail System
  • Shortcuts for a Variety of Changes Within the Voicemail System
  • Changing Your Security Code
  • Greeting Types and Examples
  • Creating a Standard Greeting
  • Creating and Setting an Out-of-Office Greeting
  • Selecting an Attendant
  • Voicemail or Call Forwarding
  • Reviewing Your Messages
  • Options While Listening to a Message
  • Options After Listening to a Message
  • Sending a Message from Within the Voicemail System
  • Transferring a Caller Directly to Voicemail
  • Off Campus Voicemail Message Retrieval
  • Exiting Voicemail
  • Delivery Options
  • Distribution Lists
  • Retention Time Frame for Messages
  • Message Forwarding
  • Other Message Options and Tips
  • Locating a Cisco Phone MAC Address and IP Address
  • Voicemail Quick Reference Card
  • Configuring APU Gmail on Android
  • Using APU's Gmail on an iPhone or iPad (iOS 12.1.4)*
  • Using the Cisco IP Phones
  • APU Mobile Apps & Trolley Tracker
  • Phone Fraud
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Support Center Walk-In Hours
Phone Support 24/7
IMT Quick Links
Monday–Friday: 8 a.m.–5 p.m.
Phone: (626) 815-5050
Computer Store
      Media Request Form
By Appointments Only
Toll Free: (866) APU-DESK
home.apu.edu
      ark.apu.edu
Saturday–Sunday: Closed
On-campus Extension: 5050
Jobs
      IMT Forms
Service Status
      Downloads
Project Consultation Form
 
 
 
 
Azusa Pacific University, IMT Support Desk, 901 E. Alosta Ave., PO Box 7000, Azusa, CA 91702-7000
Find Us Here: Faculty Parking Lot C, Office Building #5 on East Campus
Phone: (626) 815-5050, (866) APU-DESK
       
Support Desk Walk-In Hours
Monday–Thursday: 7 a.m.–7 p.m.
Friday: 7 a.m.–5 p.m.
Saturday–Sunday: Closed
Phone Support 24/7
Phone: (626) 815-5050
Toll Free: (866) APU-DESK
On-campus Extension: 5050
IMT Quick Links
Computer Store
Media Request Form
home.apu.edu
ark.apu.edu
Jobs
IMT Forms
Service Status
Downloads
Project Consultation Request