What is Ark? Ark is APU’s document management system, powered by Alfresco, that is hosted online at ark.apu.edu. Ark currently contains over 2 million documents from over 40 departments and is expanding daily. What services do you provide? For over 12 years, we have partnered with departments to archive their operational documents in an electronic format. These documents are retrievable online at ark.apu.edu. We provide Ark training to new and existing users to maximize Ark’s benefits and user experience. We help departments determine if their documents are best suited for archival in the University’s document management system. We provide technical support for Ark in coordination with the IMT help desk. We also provide business process analysis to promote efficiencies in your office workflow as it pertains to document management. As part of IMT, we may also recommend other products and services to best meet your needs. Service requests have different paths and your requests may be referred to the IMT Project Process should it involve certain scope criteria.