Quick Answers
Remote Teaching Resources
- Remote Teaching Consultants
- What whiteboard tools can I use in my Zoom class meeting?
- How to communicate with students prior to term start - Faculty Guide
- Can I record my Zoom class meeting?
- How to take attendance in Canvas - Faculty Guide
- How to set office hours in Canvas - Faculty Guide
Dialpad
Account Access
Application Support
- Sending Documents to Sign in Hellosign
- Adobe Pro 2020 Documentation
- Formstack Login Issues and How to Fix Them: A Troubleshooting Guide
- How to Upload Documents in ARK Delivery
- Ark Delivery Site FAQ
- Zoom Virtual Backgrounds: APU branded images
Computer Help
- ★ Accessing APU's Virtual Computer Lab
- ★ Google Drive File Stream and Backup And Sync
- Downloading & Installing SPSS for Microsoft Windows
- Chrome Account Set Up
- Staff Technology Guide
- Password Tips
Computer Repair
G Suite Help (Formerly Google Apps)
- ★ New Gmail Feature - Schedule Send
- ★ New Google Chat FAQ and Info Guide
- ★ Spam and Phishing
- ★ Is there a limit on how many emails I can send in Gmail?
- G Suite is now Google Workspaces
- How To Set Your Current Work Location
home.apu.edu
- ★ Faculty Grading Instructions
- ★ How do I enter my grades at the end of the semester?
- APU Virtual ID Card FAQ
- Home.apu.edu Faculty Guide
- How to Edit Widgets
- How to Enroll in Classes- Undergraduate Professional
IMT Service Request Forms
- Equipment Request Form
- Consultant Network Account Form
- Computer Request Form
- Desktop to Laptop Request Form
- Media & Technology Request Form
- Multi-User Computer Request Form
Network
- Tips for Home Internet Performance
- Wireless: Frontier FiOS for Campus Apartments
- How to "forget" the network (APU WiFi) from your list of preferred networks: Mac
- Connecting to APUWIFI - Android Devices (Ver 7.x - 8.x)
- Wireless Routers not allowed on campus
- Ethernet ports in Student Living Areas
Phones, Voicemail & Mobile Devices
- How to Forward APU Cisco Desk Phone to DialPad
- Initial Setup of Your Mailbox
- Voicemail to Email Frequently Asked Questions
- Accessing the Voicemail System
- Shortcuts for a Variety of Changes Within the Voicemail System
- Changing Your Security Code
Printers & Network Drives
- ★ Q&A - Toner and Printer Maintenance Service
- ★ Student printing at APU
- HP Printing Issue on Mac OS
- Adding a printer to a Chromebook
- Adding a Printer: Windows 7 and 10
- Adding Printers Through Self Service Application