Quick Answers
Dialpad
Account Access
- ★ Setting up Multifactor Authentication [CougarLock]
- Using a Group Role Account with CougarLock
- [CASHNET] Parent/Authorized Payer Password Reset
- Configuring Cougar Lock with a Hardware Token (Mac)
- Peoplesoft Login/ Password Reset [7STU Account]
- CougarLock FAQ
Application Support
- Proof of Participation Instructions
- Website Edit Request Form
- Submitting an Expense Report
- Reconciling APU Wells Fargo Visa Cards
- Reset Citrix Workspace
- Sending Documents to Sign in Hellosign
Computer Help
- ★ Accessing APU's Virtual Computer Lab
- ★ Google Drive File Stream and Backup And Sync
- How to Locate Asset Tag
- Helpful Wifi Links
- Using Outlook To Import / Export Emails
- How to Perform Windows Updates
Computer Repair
Concur
Auxiliary Services
Google Suite
- ★ Send & Open Confidential Emails
- ★ New Gmail Feature - Schedule Send
- ★ New Google Chat FAQ and Info Guide
- ★ Spam and Phishing
- ★ Is there a limit on how many emails I can send in Gmail?
- How to set Gmail as your default email handler in Google Chrome
home.apu.edu
IMT Service Request Forms
- Campus Work Order
- Alumni Account Request Form
- Equipment Request Form
- Consultant Network Account Form
- Computer Request Form
- Media & Technology Request Form
Network
- Tips for Home Internet Performance
- How to "forget" the network (APU WiFi) from your list of preferred networks: Mac
- Connecting to APUWIFI - Android Devices
- Wireless Routers not allowed on campus
- Ethernet ports in Student Living Areas
- Connecting your Mac computer to APUWIFI
Phones, Voicemail & Mobile Devices
- Direct Dial Extension Numbers
- How to Forward APU Cisco Desk Phone to DialPad
- Initial Setup of Your Mailbox
- Voicemail to Email Frequently Asked Questions
- Accessing the Voicemail System
- Voicemail or Call Forwarding
Printers & Network Drives
- ★ Q&A - Toner and Printer Maintenance Service
- ★ Mapping Network Drives On APU Issued Computers
- ★ Student printing at APU
- Adding a printer to a Chromebook
- Adding a Printer: Windows 10
- Adding Printers Through Self Service Application