Quick Answers
Dialpad
Account Access
- Peoplesoft Login/ Password Reset [7STU Account]
- Cougar Lock FAQ
- Setting up Cougar Lock
- Request a Group Role Account Password Reset
- Former Student Account FAQ
- How to Request a Password Reset Email
Application Support
- Reconciling APU Wells Fargo Visa Cards
- Reset Citrix Workspace
- Sending Documents to Sign in Hellosign
- Adobe Pro 2020 Documentation
- Formstack Login Issues and How to Fix Them: A Troubleshooting Guide
- How to Upload Documents in ARK Delivery
Computer Help
- ★ Accessing APU's Virtual Computer Lab
- ★ Google Drive File Stream and Backup And Sync
- ESET Endpoint Antivirus Steps
- Downloading & Installing SPSS for Microsoft Windows
- Chrome Account Set Up
- Staff Technology Guide
Computer Repair
G Suite Help (Formerly Google Apps)
- ★ New Gmail Feature - Schedule Send
- ★ New Google Chat FAQ and Info Guide
- ★ Spam and Phishing
- ★ Is there a limit on how many emails I can send in Gmail?
- How to Change Owner for Google Document or Folder
- G Suite is now Google Workspaces
home.apu.edu
IMT Service Request Forms
- Equipment Request Form
- Consultant Network Account Form
- Computer Request Form
- Desktop to Laptop Request Form
- Media & Technology Request Form
- Multi-User Computer Request Form
Network
- Tips for Home Internet Performance
- How to "forget" the network (APU WiFi) from your list of preferred networks: Mac
- Connecting to APUWIFI - Android Devices (Ver 7.x - 8.x)
- Wireless Routers not allowed on campus
- Ethernet ports in Student Living Areas
- Connecting your Mac computer to APUWIFI
Phones, Voicemail & Mobile Devices
- Direct Dial Extension Numbers
- How to Forward APU Cisco Desk Phone to DialPad
- Initial Setup of Your Mailbox
- Voicemail to Email Frequently Asked Questions
- Accessing the Voicemail System
- Shortcuts for a Variety of Changes Within the Voicemail System
Printers & Network Drives
- ★ Q&A - Toner and Printer Maintenance Service
- ★ Student printing at APU
- Adding a printer to a Chromebook
- Adding a Printer: Windows 10
- Adding Printers Through Self Service Application
- Mapping a Network Drive - Chromebook / Chromebox