Quick Answers
Account Access
Application Support
- Logitech Camera Settings App
- Mounting Local Files into XenApp from Linux
- Mounting Local Files into XenApp from Windows
- Uploading files into XenApp from ChromeOS.
- Mounting Local Files into XenApp from macOS
- Accessing Local Files in Citrix XenApp
Canvas
- Are Chromebooks compatible with LockDown Browser?
- Canvas Guides
- How To Import Canvas Calendar into Google Calendar
- Importing Course Content
- Instructor Vericite Quickstart
- Publishing your Canvas course
Computer Help
- ★ Google Drive File Stream and Backup And Sync
- How to remove the Right Inbox extension
- Downloading & Installing SPSS for macOS
- Configuring Safari Settings on a Mac
- Clearing Cookies and Cache (Browsing Data) - Safari 8.0 - 10.0 (Mac)
- How to format a USB Flash Drive in Windows
Computer Repair
- Computer Repair Services
- AppleCare
- Computer Diagnosis
- Gaming & Entertainment Systems
- Virus Management
- Data Backup & Recovery
G Suite Help (Formerly Google Apps)
- ★ New Gmail Feature - Schedule Send
- ★ New Google Team Chat FAQ and Info Guide
- ★ Google Inbox Introduction
- ★ Getting Started with Google Meet
- ★ Is there a limit on how many emails I can send in Gmail?
- Google Drive Plug-In for Microsoft Office is Going Away
home.apu.edu
- ★ How do I enter my grades at the end of the semester?
- How to Edit Widgets
- How to Enroll in Classes- Undergraduate Professional
- Recommended Browsers for home.apu.edu
- Viewing Academic Advising report with Milestones
- Checking Grades and Viewing Unofficial Transcript
IMT Forms
- Equipment Request Form
- Consultant Network Account Form
- Computer Request Form
- Desktop to Laptop Request Form
- Media & Technology Request Form
- Multi-User Computer Request Form
Instructional Technology
- Video Recording Studio (a.k.a. One Button) - Video Tuturial
- Video Recording Studio (a.k.a. One Button) - Room Reservation Guide
- Video Recording Studio (a.k.a. One Button) Quick Start Guide
- Overview of Video Recording Studio (a.k.a. one button studio)
- ALEKS.com
- Create Edit and Post Video
Kronos Timekeeping
- Visit the Kronos Timekeeping Support Site
- Kronos Timekeeping System Platform Requirements & Device Compatibility
- Issue - Can't create a NOTE for a comment in Navigator
- Single Sign-on for Kronos Users
- Important Information Regarding Labor Level Transfers in Kronos
- Java update 7u51 resolves "applet slow-load" issue
MenuDrive
Network
- Frontier FiOS for Campus Apartments
- How to "forget" the network (APU WiFi) from your list of preferred networks: Mac
- Connecting to APUWIFI - Android Devices (Ver 7.x - 8.x)
- Wireless Routers not allowed on campus
- Ethernet ports in Student Living Areas
- Connecting your Mac computer to APUWIFI
PDR Restaurant
Phones, Voicemail & Mobile Devices
- Click-to-Dial Setup
- Initial Setup of Your Mailbox
- Voicemail to Email Frequently Asked Questions
- Accessing the Voicemail System
- Shortcuts for a Variety of Changes Within the Voicemail System
- Changing Your Security Code
Printers & Network Drives
- Adding a Printer: Windows 7 and 10
- Adding Printers Through Self Service Application
- Mapping a Network Drive - Chromebook / Chromebox
- How to Create a Digital Signature
- How to shut off wireless capabilities on wireless printers
- Wireless Printers not allowed on campus
Sakai Help
- ★ Sakai: Moving Content from Media Gallery to YouTube
- Sakai: Adding Content to a Course from YouTube for Faculty
- Gradebook > Setting up Your Gradebook in Sakai
- Gradebook > CREATING A WEIGHTED GRADEBOOK IN SAKAI
- Self Help Within Sakai
- Uploading and Publishing a Syllabus in Sakai