support.apu.edu

Setting up Multifactor Authentication [CougarLock]

What you will need:

Detailed Instructions

Open an incognito window (available in chrome) and log into any APU service like https://home.apu.edu or https://mail.apu.edu.  Once you've entered your credentials you should be prompted to begin setting up CougarLock.

Step 1: Install the free 2FAS app on Your Mobile Device

On your mobile device you can navigate to https://cougarlock.apu.edu to easily download the app.

 

Step 2: Print or Save This Page, Then Scan QR Code

Step 3: Type In The 6 Digit Code From Your Authentication App

Step 4: Wait for a new code to appear in your Authenticator App, then enter the six digits again

Step_7.png

 

Success!

Questions?  

Please check out our Cougar Lock FAQ.

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