What you will need:

• 15 minutes
• Computer and smart phone/mobile device
• MFA Authenticator App
  

Outline:

Step 1: Go to cougarlock.apu.edu 

Step 2: Print or Save this page, then click "Next"

Step 3: Download an Authentication App

Step 4: Use Your Authenticator App to Scan Your QR Code

Step 5: Enter the 6 digit code from your Authenticator App

Step 6: Wait for a new code and sign in again

Step 7: Success!

Detailed Instructions

Step 1: Go to cougarlock.apu.edu 

• Sign in using your APU credentials

Step 2: Print or Save this page, then click "Next"

Step 3: Download an Authentication App

• Using a smart phone or mobile device, please install an authentication application

Step 4: Use Your Authenticator App to Scan Your QR Code

Step 5: Enter the 6 digit code from your Authenticator App

Step 6: Wait for a new code enter the six digits again

• Be sure to wait for your Authenticator App to generate a new code.  If you attempt to use the same code as in Step 6, the system will not accept it.

Step 7: Success!

• If you see the page below, it means you are successfully enrolled in CougarLock.
• If you are instead directed to a service page like home.apu.edu or your APU Gmail, this also means you were successful.

*If you become stuck on this screen, open a new tab and go to home.apu.edu and Sign In

Congratulations! You're now using Cougar Lock and your account is more secure 🎉

Questions?  

Please check out our Cougar Lock FAQ.