support.apu.edu

Setting up Cougar Lock

What you will need:

  • 15 mins
  • Computer or Mobile Phone
  • MFA Authenticator App (prerequisite)

Detailed Instructions

Step 1: Log in to home.apu.edu with your APU ID and Password.

Use the menu on the left hand side to navigate to Cougar Lock found under My Profile.

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Click the Enable button to enroll your APU Account.

You should receive a message that says Cougar Lock has been Activated!

 

Step 2: Open home.apu.edu in a new tab

You will be taken to the setup page with a QR code, "One Time Use Codes" and a final confirmation.

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  • Save/Print the page with QR code, "One Time Use Codes" and a final confirmation to a pdf or printer. Save them in a secure location (no sticky notes)

Step 3: Install Authenticator Application on Your Phone 

Here are three popular MFA Apps:
Google Authenticator
Authy
Lastpass Authenticator 
Symantec VIP

  • Open the MFA app and use the camera to scan the QR Code. If you are using a group role account across multiple people, each person will need to scan this same code. 

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  • Confirm you have configured the app and saved the backup code then click "Register".

Step 4: Using Cougar Lock

  • Now login to home.apu.edu and use your the verification code generated from your authenticator app and type it in to the available field.

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Congratulations: You're now using Cougar Lock and your account is more secure 🎉.

Questions?  

Please reach out to us: 

support@apu.edu

(626) 815-5050

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