support.apu.edu

Emergency Notification System

Description of Service

APU uses Everbridge, a mass notification system, in the event of a major incident on our campus. Everbridge will contact faculty, staff and students via their personal cell phone number and email with notifications, instructions, updates and resolutions. 

 


Audience

yes.jpg Faculty

yes.jpg Staff

yes.jpg Students

no.jpg Prospective Students

no.jpg Alumni

no.jpg Guests


Requesting Service

Affiliates of the University are automatically added to this system. Faculty and staff will be added to the system upon the start of their employment. Students are added at the beginning of their initial semester.  Faculty and staff will be removed from the system weeks after their employment ends. Recent alumni will be removed within months of graduation.


Help for Service

Please Contact the IMT Support Desk at 5050 or support.apu.edu


Customer Responsibilities

Each APU staff, faculty, and student should maintain current contact information, such as a cell phone number or email address with the appropriate department. This information will automatically update in our Emergency Notification System (Everbridge).

APU staff and faculty should update their cell phone or text message numbers by completing the Address and Phone Number Change Request Form.

Students should update their personal contact information through the APU Mobile App or at mobile.apu.edu.

 


Service Level Agreement

 


Related Policy

Internet Use 

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