support.apu.edu

How to Request a Password Reset Email

Before you will have the ability to request a password reset email for your account, you will have to have a personal email address on file in your home account. If you have not done that yet, please see our article on Adding a Personal Email Address.

 

With a personal email address added to your profile, you will be able to use the Forgot your password? option should you need it.

 

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You will need to fill out the password recovery information to receive the password reset email:

  1. Enter your NetID for your home account
  2. Enter your 9-digit APU ID Number, make sure you enter the ID number WITHOUT hyphens
  3. You need to enter the last 4 digits of your social security number
  4. You will need to enter the captcha information listed in the Type the text field
  5. You can now click the Submit button 

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