support.apu.edu

Group Role Accounts: Their Purpose and How to Use Them

What Are Group Role Accounts?

Group Role Accounts are department emails that provide a central log in for employees as well as an address for outside individuals to contact the department.

Group Role Accounts are also the preferred method for student workers of the department to log in. 

All group role accounts are subject to the following rules and capabilities: 

  • Access to Global Address List
  • Calendar Features
  • Network Printing
  • By request, they will have access to the department share drive (M)

Department Staff are in charge of monitoring the account making sure that access is still valid, when a student is terminated from the department it is required that the password be changed.

Group role account passwords can be changed at the following site: https://den.apu.edu/rolepasswd

Logging Into a Group Role Account

It is important to note that group role accounts DO NOT operate in the same way that student or staff/faculty account operate. Trying to access the account via home.apu.edu will result in an incorrect username or password error. To access the site, go to mail.apu.edu - the log in should show this page:

image2013-10-3 11-30-37.png

In the APU NetID portion, put in the name of the group role account. The password will be what has been currently set for the account.

Creating a Group Role Account

To obtain a group role account for your department, please fill out the form online. The form is available on this page support.apu.edu under IMT Forms, Group Role Account Request Form. Once it has been completed,  a work order will be created.

You can also click the link here https://support.apu.edu/entries/44656577-Group-Role-Account-Request-Form

 

For any further inquiries, please contact the Support Desk at 626-815-5050.

 

 

 

Last Updated: 1/13/16

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