support.apu.edu

Support Desk

Description of Service

The IMT Support Desk provides students, faculty, and staff of APU with a centralized point of contact for technology assistance and questions concerning IMT services.


Link to Service

support.apu.edu


Audience

yes.jpg Faculty

yes.jpg Staff

yes.jpg Students

yes.jpg Prospective Students

yes.jpg Alumni

yes.jpg Guests


Requesting Service

You may contact the IMT Support Desk by calling 626-815-5050 or on-campus at ext. 5050. You can email them at support@apu.edu or visit their offices located on the East Campus. You may also chat with someone at the IMT Support Desk by going to support.apu.edu and clicking the Chat with Us link at the bottom-right corner of the screen. Any after-hours chats will be submitted as a standard work order for review the next business day.

Use the APU interactive map to find them


Help for Service

Please visit the IMT Support Desk site at: support.apu.edu for the current hours of operation as it may change during the academic year.

 


Customer Responsibilities

 Customers should be prepared to provide either their APU NetID or APU ID#.


Service Level Agreement

 


Related Policy

http://www.apu.edu/imt/policiesandprocedures/internetuse/

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

Article is closed for comments.