Description of Service
The IMT Support Desk provides students, faculty, and staff of APU with a centralized point of contact for technology assistance and questions concerning IMT services.
Link to Service
You may contact the IMT Support Desk by calling 626-815-5050 or on-campus at ext. 5050. You can email them at firstname.lastname@example.org or visit their offices located on the East Campus. You may also chat with someone at the IMT Support Desk by going to support.apu.edu and clicking the Chat with Us link at the bottom-right corner of the screen. Any after-hours chats will be submitted as a standard work order for review the next business day.
Help for Service
Please visit the IMT Support Desk site at: support.apu.edu for the current hours of operation as it may change during the academic year.
Customers should be prepared to provide either their APU NetID or APU ID#.
Service Level Agreement