Description of Service
IMT provides printers and/or multi-function printers for university departments. A multi-function printer will also have a fax machine (upon request) and a scanner that will allow customers to scan documents to email. Please note for fax capability there must be an active telephone line available. Departments are responsible for purchasing paper and toner for these machines. Information on purchasing toner can be found here.
Link to Service
Students (in labs)
IMT provides service for all printers that may include on site repairs by an IMT employee or contracted external repair person. If you printer or multi-function printer needs service, please contact the IMT Support Desk via phone at extension 5050, email to firstname.lastname@example.org or through our self-service portal, support.apu.edu
Help for Service
Customers are responsible to purchase paper and toner cartridges for the printers in their office. Paper is obtained through Central Receiving’s Paper and Supply Order form and toner cartridges may be purchased by submitting a work order through the IMT Support Desk.
Service Level Agreement