support.apu.edu

VPN

Description of Service

The VPN, or Virtual Private Network, service allows a user to establish a secure connection to the APU campus network from their laptop or other computer without being physically located on campus.  Using VPN client software and a reliable internet connection, a user can work away from campus, as if they were connected to the network on campus. This secure connection allows access to APU network resources such as, file shares or internal database applications.  


Link to Service

https://vpn.apu.edu

 


Audience

yes.jpg Faculty

yes.jpg Staff

no.jpg Students

no.jpg Prospective Students

no.jpg Alumni

no.jpg Guests


Requesting Service

Any APU Faculty or Staff person with an APU Net ID may request the service through the IMT Support Desk. Contact the IMT Support Desk at support@apu.edu or (626) 815-5050.


Help for Service

The VPN client software and installation assistance can be obtained through the IMT Support Desk at support@apu.edu or (626) 815-5050.


Customer Responsibilities

VPN connections work best when using a reliable connection to the internet. Unreliable internet services will result in a poor user experience.


Service Level Agreement

 


Related Policy

 

Internet Use 
APU Network Account
Data Security

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