APU Wireless – support.apu.edu

Description of Service

The APU Wireless System is made up of three wireless networks. Each network will provide the best experience for each device type

Primary Wireless Network - APUWIFI (all caps)

This is for most devices, including all Mac OS X, Windows, Apple iPads/iPhones, Android phones/tablets, Windows Phones and Chrome OS.
Please follow these simple steps to connect your laptop, phone or tablet to APUWIFI.

Other Devices - APU-MYDEVICES

If you currently use a gaming system, smart TV, AppleTV or other such device in the living areas, you will need to register its MAC address at mydevices.apu.edu
Follow these instructions to connect common gaming systems and multi-media devices to APU-MYDEVICES.

Guest wireless network - APU-GUEST

This network will provide temporary internet and network resources to guests visiting the university.

Link to Service

N/A

Audience

Faculty

Staff

Students

Prospective Students

Alumni

Guests

Service available only on campus or at one of our regional centers to users with a valid APUNetID (or to guests via APU-GUEST)

Requesting Service

This service is available when visiting the Azusa campus or one of the regional centers.

Help for Service

If you have any issues logging into APUWIFI please contact the IMT Support Desk

Connecting your Windows computer to APUWIFI:

https://support.apu.edu/entries/95782267-Connecting-your-Windows-computer-to-APUWIFI

Connecting your Mac computer to APUWIFI:

https://support.apu.edu/entries/95778428-Connecting-your-Mac-computer-to-APUWIFI

Connecting your Chrome OS computer to APUWIFI:

https://support.apu.edu/hc/en-us/articles/221903288

Access APU Guest Wifi:

https://support.apu.edu/entries/104686576-Access-APU-Guest-Wireless-WIFI

APU/UC Wifi and Classroom Login:

https://support.apu.edu/entries/95492388-APU-UC-WIFI-and-Classroom-Login

Connecting your iOS Cell Phone to APUWIFI:

https://support.apu.edu/entries/83304023-Connecting-to-APUWIFI-iOS-Cell-Phone

Connecting your Android Cell Phone to APUWIFI:

https://support.apu.edu/entries/84471586-Connecting-to-APUWIFI-Android-Cell-Phone

Customer Responsibilities

A valid APU NetID will be needed to connect to APUWIFI otherwise the APU-GUEST is available to those who do not have a NetID. If not activated by default, users assume the responsibility to activate wireless on their wireless enabled device, including laptops, phones, or tablets. APUWIFI is the only network which requires 802.1X authentication.

Users must familiarize themselves with the list of prohibited wireless devices, which cause degraded wireless service to others connected to WIFI.

Service Level Agreement

Related Policy

Internet Use

Acceptable Use Policy
Network Account