support.apu.edu

Graphic Design

Description of Service

IMT Media Services can provide graphic designers to assist in enhancing your event, providing high quality and professional graphic design work. Charges may apply based on scope. On campus events only.


Link to Service

N/A


Audience

yes.jpg Faculty

yes.jpg Staff

yes.jpg Students

no.jpg Prospective Students

yes.jpg Alumni

no.jpg Guests


Requesting Service

Please submit your request via a service ticket at support.apu.edu or contact the IMT Support Desk. For more detailed events you may fill out a media request form.


Help for Service

N/A


Customer Responsibilities

-  In order to support your request to the best of our ability, IMT Media Services requires that all media requests are submitted via the Media Request Form.  The submission deadlines, which are based on standard business hours, are dependent upon the type of event you are requesting as follows:

                   -  Classroom & Administration Events  -  4 hour minimum
                   -  Small Events  -  2 week minimum
                   -  Large Events  -  2 week minimum
                   -  Video Production  -  2 week minimum

-  Submission of your media request does not guarantee that your request will be fulfilled to its entirety, or at all. This is due to processing time, equipment availability, and staffing needs.
-  Regardless of when media requests are submitted via the form, requests are only processed during business hours.
-  Media Services will contact you regarding clarification of your request and/or with confirmation of your request within 2 business days.

For questions regarding this process, please contact the IMT Support Desk at ext. 5050 or support@apu.edu.

IMT Media Services Request Processing Hours:
                   Monday - Friday               8 am - 5 pm

* IMT Media Services does not staff Sunday events. 


Service Level Agreement

-  In order to support your request to the best of our ability, IMT Media Services requires that all media requests are submitted via the Media Request Form.  The submission deadlines, which are based on standard business hours, are dependent upon the type of event you are requesting as follows:

                   -  Classroom & Administration Events  -  4 hour minimum
                   -  Small Events  -  2 week minimum
                   -  Large Events  -  2 week minimum
                   -  Video Production  -  2 week minimum

-  Submission of your media request does not guarantee that your request will be fulfilled to its entirety, or at all. This is due to processing time, equipment availability, and staffing needs.
-  Regardless of when media requests are submitted via the form, requests are only processed during business hours.
-  Media Services will contact you regarding clarification of your request and/or with confirmation of your request within 2 business days.

For questions regarding this process, please contact the IMT Support Desk at ext. 5050 or support@apu.edu.

IMT Media Services Request Processing Hours:
                   Monday - Friday               8 am - 5 pm

* IMT Media Services does not staff Sunday events. 


Related Policy

N/A

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