We’re excited to share that APU will be improving the internet service in University Village by providing Frontier FiberOptic (FiOS) at no additional cost to you!
This is the best internet service available in the area with speeds up to 200 mbps down / 200 mbps up and low latency. This will give you the kind of internet service you would expect at home with a wifi unit within your apartment. Even though we are nearing the end of the semester, we would encourage you to take advantage of this improved service now. During your transition to Frontier, APU WIFI will still be available.
TO GET STARTED:
Starting April 15th, you can sign up by calling 844.660.0648 When you schedule a time for installation with Frontier, they will send a technician onsite to install the necessary equipment.
*The technician will be clearly identified as from Frontier and outfitted with Personal Protective Equipment like masks, face shields, and a standard 6-feet physical distancing.
AT THE END OF THE SEMESTER:
When you check out of your apartment at the end of the year, call Frontier to remove your name from service and just leave the equipment in your room.
If you have any questions prior to signing up, please feel free to reach out to the IMT Support Center or you can call 626-815-5050. Once you have the service, you will be able to contact Frontier for internet support, but of course we would love to hear your feedback for this service and transition.