support.apu.edu

Adding Printers Through Self Service Application

One of the great things for Apple users is the Self Service application. Please remember that this process is only for APU-owned Apple devices that were refreshed in 2017 or later. If you have a computer that is older than 2017, you can follow the instructions listed here. The Self Service app allows you to select your printer from a list or search for it using its queue name. You can then install it with just one click. Use these easy steps to add a printer through Self Service:

1. Open the Self Service App.

 SelfServiceInDock.png

The Self Service icon should be in your dock (pictured above), but if it's not, you can easily search for it using spotlight search. (pictured below)

Self_Service_Launch.gif

2. Click on the "Printers" category.

 Printer_Category.gif

This will populate a list of all the printers available to you.

3. Select the Printer to install.  Printer_Install.gif

You can click on the printer you need from the ones listed, but you'll need to know the printer name (pictured above). You can also search for the printer name in the search box from any location and click on it! (Pictured below)

printer_Search.gif

That's it! You're finished!

If your printers aren't showing up, you may need to quit (Command + Q)  and restart your application. If you can't find the printer you need, or things don't seem to be working, please be sure to email us at support@apu.edu.

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