Google Hangouts (Instant Messaging / Chat)




Google Hangouts is a unified communications service that allows anyone with a Google account to initiate and participate in text, voice or video chats, either one-on-one or in a group. Hangouts are built into Gmail and Google+, and mobile Hangouts apps are available for iOS and Android devices.


Hangouts for Work

Google Hangouts Basics

How to access Google Hangouts

There are several ways to access to Google Hangouts

  1. The Hangouts app is conveniently located at the bottom left corner of your APU Gmail browser tab.
  2. From your Gmail browser tab, click on the application_launcher.png Application Launcher found at the top right corner of and find the Screen_Shot_2017-01-18_at_4.07.38_PM.png Hangouts application icon.
  3. Or from your browser navigate to:
  4. There is also extensions for Firefox and Google Chrome located in their respective settings.


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Google Hangouts use cases

  • Use Hangouts to create group messages between department employees, work groups, or any sort of collaborative team.
  • Use Hangouts to create direct private messages with other individuals without having to give your personal phone number


Service Notes

  • Once a member is added to the group they are unable to be removed by anyone other than the member that was added. Thus terminations or role changes can not be fixed until the person leaving pulls themselves out of the group.
  • New messages have to be accepted by the recipient before Hangouts starts working 100%. If recipient has notifications turned off they may not see the requests until they look towards Hangouts.
  • Will need an internet connection via Wifi/LAN or Data.



APU can remove access to this tool at any time without prior notice if IMT determines that the continued use of this tool poses a significant risk to the safety and privacy of university and student data.

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