support.apu.edu

Initial Setup of Your Mailbox

Each new user must complete the initial setup of their voicemail box. This is done by completing the steps below:

  • From your Cisco IP phone, select the messages button. This automatically dials the extension for voicemail (ext. 3620).
  • You will be prompted for a security code. The default security code is four zeros, "0000".
  • The automated tutorial will provide easy-to-follow instructions on how to setup your mailbox.  You will be prompted to do the following, so please be prepared to complete all three steps:
    1. Change your security code: your new security code must be 4 to 15 digits in length.  As a safeguard, please do not use your extension or simple combinations as the security code.  Enter your new security code plus # when you are instructed, and then re-enter for confirmation.  This new security code will be used to access your voicemail in the future.
    2. Record your name: this will identify your mailbox.  To start recording, press 2.  To stop recording, press 2 again.  You will be given the option of hearing and re-recording your name if necessary.
    3. Record your personal greeting: this greeting will be played when callers are given the opportunity to leave you a message.  To start recording, press 2.  To stop recording, press 2 again.  You will be given the option of hearing and re-recording your greeting if necessary.

Congratulations!  Your voicemail is now setup.

 

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